CARRIAGE TERMS
I. Shipping Scope
We offer global shipping services, including the United States and other international regions. All orders will be shipped using the most suitable method based on the customer’s location.
II. Shipping Methods
- Shipping within the United States
For orders within the United States, we typically use the following shipping methods:
Express delivery (e.g., UPS, FedEx)
Truck freight (LTL/FTL Freight) suitable for large office furniture items
The specific shipping method will be arranged based on the order volume, weight, and delivery address.
- International Shipping
For customers outside the United States, we offer several international shipping options:
Sea Freight: Suitable for large orders, lower cost but longer transit time
Air Freight: Suitable for urgent orders, faster delivery but higher cost
International Express (e.g., DHL, FedEx, UPS): Suitable for small items or sample shipping
We will recommend the most suitable shipping method based on your needs and budget.
III. Shipping Time
Shipping time depends on product type, stock availability, and destination:
Within the United States: Typically 3–10 business days
International Shipping: Typically 7–35 business days (varies depending on the shipping method)
The above times are for reference only. Actual shipping time may be delayed due to customs clearance, weather, or logistical factors.
IV. Shipping Costs
Shipping costs will be calculated separately based on order volume, weight, destination, and shipping method, and will be provided to the customer before order confirmation.
V. Customs Duties and Taxes
International orders may incur customs duties, import taxes, or other fees, which are borne by the recipient. Please consult your local customs office for specific costs.
VI. Order Tracking
After your order is shipped, we will provide logistics tracking information so you can check the shipping status at any time.
VII. Receiving and Inspection
Please carefully inspect the products upon receipt. If you find any damage to the packaging or products, please take photos on the spot and contact us immediately so we can assist in handling the situation.
- Force Majeure
We are not liable for delivery delays caused by natural disasters, customs inspections, transportation delays, or other force majeure events, but we will do our best to assist in resolving the issues.